FAQ

How can I get my baby to be in one of your ads?

We absolutely love looking at the beautiful baby pictures our consumers send to us, however, all casting for our advertising is coordinated through our advertising agencies. These agencies in turn work with many professional talent agencies in selecting models used for our ads. We do not choose any of the models. You might want to contact a reputable modeling agency in your area to pursue your idea of having your child in advertising.

I would like to open up an account and purchase direct from Johnson & Johnson.

There are minimum requirements to purchase directly from Johnson & Johnson Consumer Companies, Inc.. You can contact our Sales and Logistics Company toll free at 1-800-222-0975. They can advise you of those requirements and set you up as an account if you can qualify. If not, you may have a wholesaler in your area who can be of assistance to you. You can contact our Consumer Information Center toll free at 1-866-565-2229 from 8-8 EST, Monday through Friday.

I need a Material Safety Data Sheet (MSDS) for one of your baby products. How can I get it?

In compliance with the rules of the Federal Occupational Safety and Health Administration (OSHA), we provide Material Safety Data Sheets for all products that require them. Either email us through "Contact Us" or call us toll free at 866-565-2229 from 8-8 EST, Monday through Friday. Be sure to include the specific product(s) name(s) for which you require an MSDS. The MSDS's should arrive within two - three weeks. Unfortunately, we do not fax or email copies of the MSDS's.

I want to email my baby's picture to you.

Thanks for thinking of us, however for security reasons, we do not accept pictures, attachments or downloaded files from the Internet to our secure location. Although all of us enjoy looking at baby pictures, please note that we do not choose any of the models for JOHNSON'S^® Baby advertising. JOHNSON'S^® Baby hires advertising agencies who in turn work with a variety of different professional talent agencies in selecting the models used for our ads. You might want to contact a reputable modeling agency in your area to pursue your idea of having your child in advertising.

I have an idea that would be great for Johnson & Johnson. How do I submit it to Johnson & Johnson?

Our company relies upon our Research and Development Department as well as our advertising agencies to evaluate and develop new products, product improvements, advertising and promotional campaigns on a continual basis.

We also receive many unsolicited ideas from outside the Company. Because we wish to prevent any possible misunderstanding regarding unsolicited suggestions from individuals outside the Company, we have adopted a policy of reviewing only United States issued patents or official patent publications. In addition, these patented ideas must fall within areas of strategic interests to our company. We cannot accept for review unpatented ideas, advertising slogans, or promotional programs, unpublished patent applications, prototypes or models. This policy serves to protect you and your idea.

If you have a United States issued patent or official patent publication and wish to have us review it, you must sign (and date) and return to us an Agreement for Submission of Patent. A copy of this form can be obtained from our Consumer Information Center who can be reached toll free at 1-866-565-2229 from 8-8 EST, Monday through Friday. When you return the signed and dated Agreement for Submission of Patent form, you must also enclose a copy of your patent or patent publication. We will review these materials and advise you if there is any interest.

If we are interested in your patent, we will contact you within two months of the date we receive both your signed Agreement and patent or patent publication. Remember that we will not review any patent or patent publication that we receive without an accompanying disclosure agreement.